The followers I got from SRM did not look like that at all.
These were nicely ground, stellite pads on them, and laser etched with the SRM logo. They came soaked in oil in a heavy plastic bag.
You could tell they took pride in the product.
The finish on the followers you have there looks just as bad as the ones you first got from Feked- belt sander machinist quality.
It will be interesting to hear what SRM has to say about this, and what they will do to help you out here.
Lee