Author Topic: btinternet, bigpond email  (Read 437 times)

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btinternet, bigpond email
« on: 12.12. 2018 11:41 »
Another dose of useless email provider behaviour, blocking legitimate emails due to using misconfigured antispam measures.

Nothing to do with any forum activity, they apply some ridiculous massblocking filter (that may indeed kill a few spam emails) but will kill many more legitimate emails in the same prosess.

Point is, the way these 2 crackpot companies (& aol now and then) applies these filters you will never know that your emails have been lost, and cannot do anything about it.

So am again recommending anyone who actually wants to be allowed to receive their legit emails to change into using a reliable provider (gmail, outlook , yahoo etc always works).
"Sometimes I say things that are so highly intelligent that I do not understand a word of it"

Offline a

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Re: btinternet, bigpond email
« Reply #1 on: 12.12. 2018 22:56 »
Thanks for the heads up. Seems strange as "Bigpond" in Australia is from the largest telephone/internet provider there is "Telstra"
This would have to be the most common/popular service provider here, not always the cheapest, but certainly the largest.

Either way we have changed our contact email here to suit :) Thanks again the endless hours all admins put in for our enjoyment.

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Re: btinternet, bigpond email
« Reply #2 on: 13.12. 2018 00:31 »
These companies' anti-spam measures are provided by some 3rd party companies: server blocklists. Using total server bans instead of email content identification is IMO a very bad move.

Resulting scenario, 1 million customers may be using a mailserver, 5 of those actively sending spam. Soooo, to kill the 5 culprits they will gladly kill 999.995 legit mail senders as well (by blocking the whole server). Great.

An analogy, if the police used these methods: there may be 10 'most wanted' criminals in London, so let's neutralize them by nuking the whole city. lol.


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Online Greybeard

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Re: btinternet, bigpond email
« Reply #3 on: 13.12. 2018 09:27 »
...An analogy, if the police used these methods: there may be 10 'most wanted' criminals in London, so let's neutralize them by nuking the whole city...
Sounds like an idea!

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Re: btinternet, bigpond email
« Reply #4 on: 30.01. 2019 15:16 »
As happened before, btinternet decides it's time to block people from receiving some emails, using their defective anti-spam filters. Surely manages to block some spam, but in the same go randomly kills legitimate emails, with no notice to any intended recipient.

And it may not only be notification emails from the forum, any other mail from any other sender can be blocked in case they think that's a good idea. So beware of btinternet *bash*

Change forum email address to gmail, yahoo, outlook etc etc, get the emails you should get.

example of bounce:

Quote
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

<*member email name*@btinternet.com> failed: btinternet.com:

Reporting-MTA: dns; mailout1-2.pub.mailoutpod1-cph3.one.com
Received-from-MTA: smtp; a7a10.net (193.202.110.18)
Original-Envelope-Id: 925b7da7-247f-14e9-ab75-d0481ea8c29d
Arrival-Date: Wed, 30 Jan 2019 11:09:54 +0000

Final-Recipient: rfc822; *member email name*@btinternet.com
Action: failed
Status: 5.4.7 (Message could not be delivered in the allotted time frame)
Remote-MTA: dns; btinternet.com
Diagnostic-Code: smtp; 554 Message rejected on 2019/01/30 11:09:56 GMT, policy (3.2.2.1)
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Re: btinternet, bigpond email
« Reply #5 on: 18.02. 2019 08:41 »
And bigpond  *bash* again using some defective massblocking filter which kills legitimate emails.
Please change your forum email address to a reliable email service, like gmail, outlook, yahoo etc.

Quote
Reporting-MTA: dns; mailout2-2.pub.mailoutpod1-cph3.one.com
Received-from-MTA: smtp; a7a10.net (193.202.110.18)
Original-Envelope-Id: a9v1433c-331a-11a7-a7dc-d9431ea8bb1d
Arrival-Date: Mon, 18 Feb 2019 01:15:22 +0000

Final-Recipient: rfc822; *member email name*@bigpond.com
Action: failed
Status: 5.7.1 Connection refused.
Remote-MTA: dns; bigpond.com
Diagnostic-Code: smtp; 550 5.7.1 Connection refused
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Re: btinternet, bigpond email
« Reply #6 on: 18.02. 2019 09:42 »
G'day e.
Since changing to gmail a while back I get all my Forum notifications. I still use my Bigpuddle email for everything else and haven't noticed anything missing. Ha, not that I'd know!
Cheers
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Re: btinternet, bigpond email
« Reply #7 on: 22.02. 2019 11:42 »
Just a note, btinternet email is kaputt again, using some defective and blind massblocking filter.

Resulting in legitimate forum notifications emails not reaching intended recpient, with no warning to the recipient that their email has been obliterated.
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Offline Rgs-Bill

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Re: btinternet, bigpond email
« Reply #8 on: 22.02. 2019 22:31 »
also for you U.S.of A. folks, or anyone with AOL Mail, it screws up the notification  system also.  I just turned my notification system off cured the problem.  Refer to Musky  (Muskrat )  our moderator for more AOL problem  interferences.  Do not know if AOL has cured their interference with the notification system.  PS: because nobody uses AOL any more.  I just do want to notify all my auto pays and such, which is the only reason I keep it.  A ton of re-programming is Involved
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Re: btinternet, bigpond email
« Reply #9 on: 22.02. 2019 23:12 »
also for you U.S.of A. folks, or anyone with AOL Mail, it screws up the notification  system also.  I just turned my notification system off cured the problem.  Refer to Musky  (Muskrat )  our moderator for more AOL problem  interferences.  Do not know if AOL has cured their interference with the notification system.  PS: because nobody uses AOL any more.  I just do want to notify all my auto pays and such, which is the only reason I keep it.  A ton of re-programming is Involved

AOL has been using the same (defective) thirdparty mass-blocking systems as bigpond\btinternet, among a vast amount of different email adresses in use by forum members, these 3 are the only ones giving trouble.

It's nothing aimed at the forum or the forum notification emails, nor has it anything to do with the nature or content of the emails sent by the forum system. It's the use of some ridiculous & blind mass-blocking spam filters that are not coping with differentiating legitimate emails \ legitimate actvity \ legitimate sources from spam.

In addition to the periods (reoccuring now and then, lasting from a few hours to a few days) where forum emails are being killed without warning to the recipient, there is no guarantee there may not be some risk of emails from other sources\servers falling prey to the same anti-spam practices. Am not concerned with anything else than the forum emails, no recommendation or proof of need to change any email address registered anywhere else.

For the forum, use gmail, yahoo, outlook or any other professional\dedicated email service.

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Re: btinternet, bigpond email
« Reply #10 on: 23.02. 2019 18:44 »
G'day Bill.
You can keep your AOL email and have a gmail account just for the Forum notifications. That's what I did.
Cheers
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