The BSA A7-A10 Forum
Forum News, Help & Info => Forum Info, Rules & Help => Topic started by: Caretaker on 12.12. 2018 11:41
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Another dose of useless email provider behaviour, blocking legitimate emails due to using misconfigured antispam measures.
Nothing to do with any forum activity, they apply some ridiculous massblocking filter (that may indeed kill a few spam emails) but will kill many more legitimate emails in the same prosess.
Point is, the way these 2 crackpot companies (& aol now and then) applies these filters you will never know that your emails have been lost, and cannot do anything about it.
So am again recommending anyone who actually wants to be allowed to receive their legit emails to change into using a reliable provider (gmail, outlook, yahoo etc always works).
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Thanks for the heads up. Seems strange as "Bigpond" in Australia is from the largest telephone/internet provider there is "Telstra"
This would have to be the most common/popular service provider here, not always the cheapest, but certainly the largest.
Either way we have changed our contact email here to suit :) Thanks again the endless hours all admins put in for our enjoyment.
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These companies' anti-spam measures are provided by some 3rd party companies: server blocklists. Using total server bans instead of email content identification is IMO a very bad move.
Resulting scenario, 1 million customers may be using a mailserver, 5 of those actively sending amounts of spam. Soooo, to kill the 5 culprits they will gladly kill 999.995 legit mail senders as well (by blocking the whole server). Great.
An analogy, if the police used these methods: there may be 10 'most wanted' criminals in London, so let's neutralize them by nuking the whole city. lol.
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...An analogy, if the police used these methods: there may be 10 'most wanted' criminals in London, so let's neutralize them by nuking the whole city...
Sounds like an idea!
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As happened before, btinternet decides it's time to block people from receiving some emails, using their defective anti-spam filters. Surely manages to block some spam, but in the same go randomly kills legitimate emails, with no notice to any intended recipient.
And it may not only be notification emails from the forum, any other mail from any other sender can be blocked in case they think that's a good idea. So beware of btinternet *bash*
Change forum email address to gmail, yahoo, outlook etc etc, get the emails you should get.
example of bounce:
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
<*member email name*@btinternet.com> failed: btinternet.com:
Reporting-MTA: dns; mailout1-2.pub.mailoutpod1-cph3.one.com
Received-from-MTA: smtp; a7a10.net (193.202.110.18)
Original-Envelope-Id: 925b7da7-247f-14e9-ab75-d0481ea8c29d
Arrival-Date: Wed, 30 Jan 2019 11:09:54 +0000
Final-Recipient: rfc822; *member email name*@btinternet.com
Action: failed
Status: 5.4.7 (Message could not be delivered in the allotted time frame)
Remote-MTA: dns; btinternet.com
Diagnostic-Code: smtp; 554 Message rejected on 2019/01/30 11:09:56 GMT, policy (3.2.2.1)
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And bigpond *bash* again using some defective massblocking filter which kills legitimate emails.
Please change your forum email address to a reliable email service, like gmail, outlook, yahoo etc.
Reporting-MTA: dns; mailout2-2.pub.mailoutpod1-cph3.one.com
Received-from-MTA: smtp; a7a10.net (193.202.110.18)
Original-Envelope-Id: a9v1433c-331a-11a7-a7dc-d9431ea8bb1d
Arrival-Date: Mon, 18 Feb 2019 01:15:22 +0000
Final-Recipient: rfc822; *member email name*@bigpond.com
Action: failed
Status: 5.7.1 Connection refused.
Remote-MTA: dns; bigpond.com
Diagnostic-Code: smtp; 550 5.7.1 Connection refused
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G'day e.
Since changing to gmail a while back I get all my Forum notifications. I still use my Bigpuddle email for everything else and haven't noticed anything missing. Ha, not that I'd know!
Cheers
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Just a note, btinternet email is kaputt again, using some defective and blind massblocking filter.
Resulting in legitimate forum notifications emails not reaching intended recpient, with no warning to the recipient that their email has been obliterated.
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also for you U.S.of A. folks, or anyone with AOL Mail, it screws up the notification system also. I just turned my notification system off cured the problem. Refer to Musky (Muskrat ) our moderator for more AOL problem interferences. Do not know if AOL has cured their interference with the notification system. PS: because nobody uses AOL any more. I just do want to notify all my auto pays and such, which is the only reason I keep it. A ton of re-programming is Involved
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also for you U.S.of A. folks, or anyone with AOL Mail, it screws up the notification system also. I just turned my notification system off cured the problem. Refer to Musky (Muskrat ) our moderator for more AOL problem interferences. Do not know if AOL has cured their interference with the notification system. PS: because nobody uses AOL any more. I just do want to notify all my auto pays and such, which is the only reason I keep it. A ton of re-programming is Involved
AOL has been using the same (defective) thirdparty mass-blocking systems as bigpond\btinternet, among a vast amount of different email adresses in use by forum members, these 3 are the only ones giving trouble.
It's nothing aimed at the forum or the forum notification emails, nor has it anything to do with the nature or content of the emails sent by the forum system. It's the use of some ridiculous & blind mass-blocking spam filters that are not coping with differentiating legitimate emails \ legitimate actvity \ legitimate sources from spam.
In addition to the periods (reoccuring now and then, lasting from a few hours to a few days) where forum emails are being killed without warning to the recipient, there is no guarantee there may not be some risk of emails from other sources\servers falling prey to the same anti-spam practices. Am not concerned with anything else than the forum emails, no recommendation or proof of need to change any email address registered anywhere else.
For the forum, use gmail, yahoo, outlook or any other professional\dedicated email service.
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G'day Bill.
You can keep your AOL email and have a gmail account just for the Forum notifications. That's what I did.
Cheers
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Or bounce back here as refused, reason "looks like spam"... damn those bt retards *bash* *problem* *angry* *razz* with their very scientific 'looks like' = contains some (100% legitimate) links to a (100% legitimate) website (new PM notif., membership activation, new post notif. etc).
Result, anyone here (and surely on other sites) using @btinternet cannot rely on getting some\any emails. History shows bt mail working fine for a while, then later they send things down the drain again.
Please change your forum profile email using a reliable & stable service, gmail, outlook, yahoo, mail.com etc
etc.
Example, notification of pm sent to a member, but along the way bt decides it's not good for their customers to receive their mails.
Reporting-MTA: dns; mailout1-2.pub.mailoutpod1-cph3.one.com
Received-from-MTA: smtp; a7a10.net (193.202.110.21)
Original-Envelope-Id: 89ad2335-4c67-11ea-8269-d0031ea4a29d
Arrival-Date: Mon, 10 Feb 2020 22:48:51 +0000
Final-Recipient: rfc822; "forum member"@btinternet.com
Action: failed
Status: 5.4.7 (Message could not be delivered in the allotted time frame)
Remote-MTA: dns; btinternet.com
Diagnostic-Code: smtp; 554 Message rejected on 2020/02/10 22:48:52 GMT, policy (3.2.2.1) ID (5E42E51E02136E2A) - Your message looks like SPAM
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Just a reminder about bigpond's ridiculous behaviour, still blocking their customers from receiving some of their emails.
Example, a very legitimate password reset email, bigpond decided to label it 'suspect', so must be shot down without warning or investigation before reaching it's intended destination.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
<***@bigpond.com> failed: bigpond.com:
Message content rejected due to suspected spam. IB703
*bash*
As always, am -strongly- recommending to use a reliable and trustworthy email service for the forum profile (gmail, yahoo, outlook etc).
Remember there may be emails from other legit sources (than this forum) that may never reach you, with no warning or information issued by the email providers.
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Just a reminder that untrustworthy bigpond (and btinternet) still using some ridiculous and defective antispam filters, thus randomly blocking your reception of legitimate emails.
Please change your profile email into a reliable service like gmail, yahoo, mail.com, outlook etc.
Example, mail to forum member, trashed by bigpond due to suspected (!!) spam.
Reporting-MTA: dns; mailout1-3.pub.mailoutpod1-cph3
Received-from-MTA: smtp; a7a10.net
Original-Envelope-Id: 15bfb****ea8a29d
Arrival-Date: Fri, 17 Jul 2020 08:47:02 +0000
Final-Recipient: rfc822; ***@bigpond.com
Action: failed
Status: 5.7.1 (Message content rejected due to suspected spam. IB703)
Remote-MTA: dns; bigpond.com
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G'day e.
Yes bigpond is still rejecting some emails from another forum I'm on. Some come through but others don't *dunno*
No troubles here since changing to gmail for this forum and faceache.
Cheers
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Yes bigpond is still rejecting some emails from another forum I'm on. Some come through but others don't *dunno*
No troubles here since changing to gmail for this forum and faceache.
Thanks for info \ confirmation.
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A reminder and warning, for members and for guests trying to register, @btinternet still killiing email reception.
Sent from the forum are registration \ activation emails, pm notifications, new posts notifications, legitimate emails that BT will not allow to arrive at destination due to using their defective, outdated and flawed 'suspected spam' filters.
Over months and years dozens or hundreds of your emails, from many different legitimate sources, may \ will vanish without a trace. BT is not informing their customers in any way about the practice.
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unfortunately i am with btinternet but the latest is to charge for your domain which youve been using for a decade and would be sad to lose.
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I'm with bigpond and using Outlook to read my emails, I have never had a problem in the many years I have been with bigpond.
Peter
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Reverse here I cannot sent to BT addresses from my personal domains, they never arrive, same email has to be sent from my spare outlook address to get there.
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^^^ See Muskrat's earlier post on the matter.
Over time, vast amounts of forum emails adressed to members have been randomly mishandled by these 3 companies, blocking comes in periods. Never a problem with the dozens of other email domains used by members here.
Sometimes the emails go through, sometimes they just disapear or bounce back with the scientifical note of "suspected spam". No notice issued to intended recipient.
And it's a pain from this side, f.ex. new member's activation emails not delivered, periods with my inbox flloded with bounced emails (post & pm notifications). I do my best to contact affected member's by using my personal email, forwarding blocked emails if they come to my attention.
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Reverse here I cannot sent to BT addresses from my personal domains, they never arrive, same email has to be sent from my spare outlook address to get there.
Yep, 100% related to the type of (defective) blocking\filtering bt (and bigpond, aol) applies to outgoing mails from the forum.
What makes me very angry is any complete disapearance of emails, no bounce, no spam folder, only annihilation with no notice issued. In this day and age this should not happen, emails form legitimate sources should be 100% reliably delivered\received.
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I use both Yahoo and Gmail. I find Gmail nowhere as user-friendly as yahoo. But then again yahoo goes down occasionally, sometimes for nearly a day - that's why I have Gmail as well. Guess nothing's perfect.
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In context, received today after fixing a new member registration (failing due to aol killing emails).
Thanks very much up and running now,
Much appreciated you sorting that, I have given up on previous forums due to lack of support.
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I use both Yahoo and Gmail -\- Guess nothing's perfect.
Yes, always some dislikings here and there. But history and experience at least shows these big email services do not randomly delete\block emails due to stupid whims and suspicions (contains a link?? Must be spam. Delete.)
*rant*
They use reliable (professional, expensive, updated) filtering and blocking systems that actually works, contrary to some other setups (usually the default domain email thrown into the bucket of services after ordering an internet connection).
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no real problem with BT here (uk) but just as well as it's BT or nothing as only BT will use our fibre to premises (other providers wont take on the costs for limited rural use) and to go back to copper is to go back to 2 mb from 100 and using another Email client is extra cost.
A month or so ago we did experience emails taking ages to load and often just stuck loading never completed, we tried using Chrome instead of Firefox with no change, then I got a message from Windows about a new version of their browser "Edge" so tried that and emails loaded in just fine, I have now migrated from Firefox to Edge and like it, takes a while to transfer passwords and so forth but I now find Edge quite sleek, simple and no problems loading in email at all, would recommend anyone to give it a try
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It doesn't matter who your internet provider is, you can still use another mail service.
I've been using Gmail with my BT lines for something like 15 years. I download the Gmail app on my own devices. When I'm using another device I can sign in on the Gmail Web site.
Gmail has excellent Spam filtering.
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Gmail has excellent Spam filtering.
Never a problem there. Just approved a new member today, gmail user, registration \ activation mail from forum arrived no problem, all done in minutes, membership completed, member looged in.
With bt, aol, bigpond, it can take periods of days sorting out meaningless trouble, due to, well, "mail being burned at the post office, some uneducated junior AI clerk determining which to burn and which deemed deliverable".
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I've been using Gmail with my BT lines for something like 15 years
I have Gmail GB, yes I could put the Forum on there right enough, I have only a few bits and bobs on Gmail, I think I kind of thought long time ago of it as suspect (due to Google ) but maybe today with browsers (and add on's ) giving more control over tracking that's not so much of an issue - might look into this when I've time - time a bit of a mystery the more I have of it the less I get done?
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I've set up a shortcut on this Android tablet that takes me straight to the forum web page, so it's just like an App for the forum.
On my desktop PC I have my favourite links at the top of Chrome and Firefox browsers.
Last time I tried Edge, it was dire!
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Reverse here I cannot sent to BT addresses from my personal domains, they never arrive, same email has to be sent from my spare outlook address to get there.
BT have blacklisted your hosting company's mail server ip(s). It's a completely unacceptable action\policy. They may stop 10 active spam senders, but at the same time gladly sabotaging the email for 100.000 (or whatever number depending on the size of the hosting) legit customers (like you).
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Reverse here I cannot sent to BT addresses from my personal domains, they never arrive, same email has to be sent from my spare outlook address to get there.
BT have blacklisted your hosting company's mail server ip(s). It's a completely unacceptable action\policy. They may stop 10 active spam senders, but at the same time gladly sabotaging the email for 100.000 (or whatever number depending on the size of the hosting) legit customers (like you).
Yes it's blooming infuriating when I pay to host my own domain for my personally named email address and I cannot use it for a large number of destination addresses. I run a couple of club websites on the same servers so their emails don't get through either. Yes the disappearance rather than rejection is disgusting contempt both sender and receiver alike in my view.
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^^^ Thanks forn the info, "nice" to read it's not an isolated case here.
Can only say, of all the troubles the forum is- has been- can be- subjected to, like tech, offlines, hackers, spammers, members fighting or whatever, the most troublesome pain over the years has been dealing with the major nuisance created by @btinternet, as many in UK uses it, and the trouble rains down on me to sort things out.
Had to implement a @btinternet is banned warning in big bold letters in the registration agreement. Anyone using it will (can) not be accepted. Same for @bigpond, @aol, but minor problems with them compared to bt.
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one way to mitigate the pain is get your own fixed ip on your hosting then build up your own rep. i run a vps with a fixed ip for a few sites and thereby have less difficulties (tho none of them have btinerent customers!). email can still be painful, with dkim and various other kludges to keep the old tech going. and a fixed ip does cost more.
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^^^ Thanks for the ideas, we'll see in the future. ftm, the hosting as it is works 'fantastically' good, fast, reliable, decent priced etc, I'd really not want to switch to any new config (...typically would be getting @btinternet working as it should while database crashing lol :O)
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Have to say getting regular messages telling us to avoid btinternet is starting the wear. As is having to agree terms before being able to sign in. Twice now in the last few days, with no apparent update between the two.
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Me too RDfella
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Yes, the agreement text is set to show up for any member logging in after it has been updated\refreshed\changed (anything from minor typo fix to complete change of privacy setting \ forum rules). This automatic behaviour is baked into the forum software, as directed by EU GDPR regulation, not my direct action.
In these latest cases, there has been both typos fixed and important details added that will help new members registering sucessfully. Next time could be important changes directly concerning active members.
About the bt email problem, it's a headache (f.ex. hinders new member from registering, active members not getting notifications etc), needs to be adressed by whatever useful means available, which ftm is information. No choice.
This said, the piano player is neither accepting nor welcoming blame, am only making text more accurate, providing better information for new members while strictly following GDPR privacy\info rules and informing that users of some email services will get emails deleted. -/- (edited)
Anyone wants to do something (edited) productive, contact the failing email providers and demand they get their act together and deliver their customer's emails reliably.
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Just a note about btinternet, a new period of ridiculously bad anti-spam activity.
Real problem for btinternet mail customers, they simply delete emails, without any warning to intended receiver. So any legit mail containing some link (in this case a topic reply notification) can be deemed spam and evaporates before you see it = you may be at risk to never see \ receive some email from any source, maybe family, maybe bank etc.
So "looks like" is their fantastic standard, not "proven to be" *problem*
Change to a reliable & sane email provider asap.
failed: host mx.bt.prod.cloud.openwave.ai
(65.20.50.207) said: 554 Message rejected on 2024/12/28 10:20:19 GMT, policy
(3.2.1.1) ID (6753F8330842B779) - Your message looks like SPAM