I was half aware of it, but it'd disappeared out of the public consciousness, until now.

After seeing the docudrama and then the Panorama programme, it's beyond belief how readily the PO were (and are) willing to screw people's lives up. If Vennells had stepped in and sorted things when they went wrong, I'd have been the first to put a CBE in her hand, but she was part of the problem.
Amongst so many other things, the thing that really got me was that the PO wanted to deduct the earnings from a B&B that one couple were running to make ends meet from the compensation offered - what the **** was THAT about. Fortunately they turned it down to pursue a higher compensation.
IMO, £1m for everyone who went to jail, received a criminal conviction, or lost a loved one through suicide (maybe more for those that did time or lost someone). Reimbursement of losses for everyone, with a compensation component of 100% of those losses.
The PO originally put up around £458m for compensation, but was reduced to half that in their latest accounts

The focus should not be on the cost, but the amount of full and fair compensation for all those affected.
...... and these big corporations still want people to trust them
